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Frequently Asked Questions

General

Solar panels work by converting sunlight into electricity using photovoltaic cells. When sunlight hits the panels, it generates a direct current (DC) of electricity, which is then converted into alternating current (AC) by an inverter, making it usable for your home or business. The benefits of solar panels include reducing your energy bills, decreasing your carbon footprint, and increasing your energy independence. Additionally, solar systems often qualify for tax incentives and rebates, making them a cost-effective and environmentally friendly choice.

The amount you can save on your electricity bills with solar panels depends on factors like your location, the size of your solar system, and your energy consumption. On average, homeowners can save between 50% to 75% on their electricity bills. In some cases, you might even eliminate your electricity bill entirely! Plus, solar systems can increase your property's value, offering long-term financial benefits.

During a power outage, most standard grid-tied solar systems will shut down for safety reasons to prevent back-feeding electricity into the grid, which could endanger repair crews. However, if you have a solar battery storage system, your solar panels can continue to power your home, providing backup energy during outages. This setup ensures you have electricity when you need it most.

The installation of a solar panel system typically takes one to three days, depending on the size and complexity of the system. However, the entire process, including site assessment, design, permitting, and utility approval, can take several weeks. We handle everything from start to finish to ensure a smooth and timely installation, minimizing any disruptions to your daily routine.

HVAC

Choosing the right mini-split system depends on your space's size and layout, heating and cooling needs, energy efficiency goals, and budget. It's also important to evaluate the SEER (Seasonal Energy Efficiency Ratio) rating and features like smart controls, noise level, and aesthetics. Additionally, consider whether you need a single-zone system for one room or a multi-zone system for whole-home comfort.

Heat pumps provide both heating and cooling functionalities in one energy-efficient system. Instead of generating heat, they move it, using less energy than gas or electric systems. This can lower your utility bills and reduce emissions. Modern heat pumps work well even in cold climates, and when combined with a ductless mini-split setup, they provide highly targeted comfort without the energy loss associated with ductwork.

Regular HVAC maintenance keeps your system running efficiently and extends its lifespan. Basic HVAC maintenance includes monthly filter cleaning and checking units for leaks or debris. A yearly professional checkup to clean coils, test refrigerant, and inspect system parts is also recommended. Maintenance typically costs an average $100–$300 per year. However, staying on top of HVAC maintenance and care helps avoid expensive repairs and ensures peak performance.

Water leakage from an HVAC unit is usually caused by a clogged or disconnected condensate drain line, a dirty filter causing coils to freeze, or a broken condensate pump. In mini-split systems, a poor installation of the indoor unit or blocked drainage lines are common issues. It's important to fix leaks quickly to prevent water damage or mold. A technician can solve the problem with simple repairs.

A Single Zone mini-split system connects one indoor unit to one outdoor unit, ideal for controlling temperature in a single room or home addition.
A Multi-Zone system allows multiple indoor units to connect to one outdoor compressor, allowing different rooms to be set at different temperatures. It's ideal for larger homes or spaces with varying temperature needs.

Most mini-splits have 5 to 12-year warranties, depending on the brand. Some manufacturers offer extended warranties if the system is installed by a certified contractor and registered within a certain period. SSL (Solar Smart Living) is an LG Pro Dealer and a Mitsubishi Diamond Elite Contractor, which means they can offer extended warranties of up to 10 or 12 years, depending on the model purchased. Labor-related warranties may vary, so it is essential to ask your installer about coverage for both equipment and installation-related issues.

Mini-split heat pump systems use refrigerant to transfer heat between the indoor and outdoor units. In cooling mode, they absorb heat from inside and release it outside. In heating mode, they extract heat from outside (even in cold weather) and bring it indoors.
Mini-split HVAC systems comprise an outdoor compressor and one or more indoor units, connected by refrigerant lines. Inverter technology adjusts speed for better efficiency and comfort.

Mini-split HVAC systems improve indoor air quality by using advanced filters to remove dust, pollen, allergens, and even bacteria from the air. Because they don't rely on ducts, there's less opportunity for dust and debris to circulate. Many units and models include washable filters and optional air purification features that help maintain cleaner, healthier air in your home, which is especially important for those with allergies or breathing issues.